Paul Herdsman is an entrepreneur known for being the co-founder of NICE Global, a company that works with businesses based out of Jamaica. He is in charge of the daily operations of the company, partnerships, and leading the company to grow. Herdsman has two children, and some of his other hobbies include playing golf or fishing. With free time, he enjoys spending time with his family. His company, NICE Global, opened up in 2010 as he put his years of experience with software and customer service to build the company.
A page from Nearshore Inbound Call Experts lists the career of a call center specialist and overall information on NICE Global. The page lists that the company offers great benefits, perks, and the right kind of training to be successful as a customer service representative.
Training is paid for with other perks such as weekly incentives for employees and a fun working environment. The department consists of a couple of different services such as the Customer Service department, I.T. Solutions, and Quality Assurance. When it comes to customer service, the employees are said to be friendly and helpful with matters.
In I.T. Solutions, employees know a lot about technology and how to fix issues regarding that matter. Quality Assurance helps maintain relationships and rank members. Nearshore Inbound Call Experts have over 30 years of experience as they recruit the best talent and offer comprehensive training the right way.
According to the page, call center employees and other workers are described as efficient. Some statistics on the website list that NICE Global has over 130 employees with many calls to the center each day and throughout the year with a total of 360,000. Nearshore Inbound Call Experts is located in a beautiful section of Montego Bay Free-Zone, right outside of town.
For details: nearshoreinboundcallexperts.com/